Privacy & Terms

We (“us”, or “our”) operate this website, the mobile application platform and the associated mobile applications (collectively referred to as the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.


Information We Collect

Personal information you disclose to us

‍While using the Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Information”). Personal Information may include, but is not limited to, your name, email address, mailing address, telephone number, other contact and demographic information, password and security information, and payment information. All payment information is stored by our payment processor and you should review their privacy policies and contact them directly with any questions. You may provide us with Personal Information when you register for an Account, use the Service, make a purchase on the Service, contact customer support, or otherwise communicate with us. All Personal Information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

‍We collect information about how you access and interact with the Service, such as device type, IP address, operating system, browser type, referring URLs, activity on our website, device ID, access dates and times, location information, and other system activity. We may collect certain information by automated means using technologies such as cookies, web beacons, pixels, browser analysis tools, server logs, and mobile identifiers. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. For example, we may use information we collect to better understand website traffic patterns and to optimize our users’ experience.

Information collected from the App

‍If you use our App, we may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the App, to provide location-based services. We may also request access or permission to certain features from your mobile device, including your mobile device’s camera, storage, photos, and other features. Additionally, we may request to send you push notifications regarding your Account or the App. If you wish to change our access or permissions or opt-out from receiving push-notifications, you may turn such features off in your device’s settings.


How We Use Your Information?

Provide, maintain, and improve the Service

  • Facilitate the creation and securing of your Account
  • Provide customer service
  • Send you confirmations, updates, security alerts, and support and administrative messages
  • Detect and prevent fraud
  • Operate, protect, and optimize the Service and your experience, such as by performing analytics and conducting research troubleshoot and protect against errors
  • Personalize and improve the Service monitor and analyze usage and trends and otherwise measure the effectiveness of the Service
  • Develop new features

Sharing your information

  • That you direct us to disclose to others
  • With our third-party business partners, vendors, and consultants who perform services on our behalf or who help us provide our Services, such as accounting, managerial, technical, marketing, or analytic services
  • If required to do so by law or in the good-faith belief that such action is necessary to comply with local, state, or federal laws, or to respond to a court order, judicial or other governmental subpoena or warrant, or in the event of bankruptcy proceedings
  • If we believe in good faith that doing so is reasonably necessary or appropriate to protect the rights, property, or safety of us, our users, our employees, copyright owners, third parties, or the public, including without limitation to protect us or our users from fraudulent, abusive, inappropriate, or unlawful use of our Service
  • To enforce or apply this Policy, our Terms of Use, or our other policies or agreements
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition, or in any other situation where information may be disclosed or transferred as one of our business assets of
  • Nothing herein restricts the sharing of aggregated or anonymized information, which may be shared with third parties without your consent. This Policy in no way restricts or limits our collection and use of aggregate or de-identified information.

Links to third-party sites and services

    ‍The Service may contain links to other websites. We are not responsible for the practices employed by websites or services linked to or from the Service, nor the information or content provided to or contained therein. Please remember that when you use a link to go from the Service to another website, this Policy does not apply to those third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our Service, are subject to that third party’s own rules and policies. Please read those rules and policies before proceeding.

How We Protect Your Information

We take measures designed to protect your information in an effort to prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. To protect the confidentiality of information maintained in your Account, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of the Service by any person using your password. Please advise us immediately if you believe your password has been misused. We will only retain your Personal Information as long as reasonably required for you to use the Service and/or to provide you with the Service unless a longer retention period is required or permitted by law (for example, for regulatory purposes).


International Data Transfers

Personal Information we collect from you may be stored and processed in any country where we have operations or where we engage service providers. We may transfer your Personal Information to recipients in countries other than the country in which the Personal Information was originally collected, including to the United States, where data protection laws may differ from the laws of the country where you are a resident. By providing us with your data you acknowledge and agree that your Personal Information may be processed for the purposes identified in this Policy. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy.


Children’s Privacy

Persons under the age of 13, or any higher minimum age in the jurisdiction where that person resides, are not permitted to create accounts unless their parent has consented in accordance with applicable law. If we learn that we have collected the personal information of a child under the relevant minimum age without parental consent, we will take steps to delete the information as soon as possible. Parents who believe that their child has submitted personal information to us and would like to have it deleted may contact us at [email protected]


Opting Out

You may “opt out” of receiving marketing or promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as emails about your Account or our ongoing business relations.


Changes and Updates to the Policy

We reserve the right to change the provisions of this Policy at any time. Please revisit this page periodically to stay aware of any changes. If we modify this Policy, we will make it available through the Service and indicate the date of the latest revision. Your continued use of the Service after the revised Policy has become effective indicates that you have read, understood, and agreed to the current version of this Policy.


Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:
Paypal In-App Payments: Their Privacy can by viewed at https://www.paypal.com/vn/webapps/mpp/paypal-safety-and-security
Stripe In-App Payments: Their Privacy Policy can be viewed at https://stripe.com/us/privacy
And future payment processors :
Authorize.net: Their Privacy Policy can be viewed at https://www.authorize.net/company/privacy
Apple Store In-App Payments: Their Privacy Policy can be viewed at https://www.apple.com/legal/privacy/en-ww/
Google Play In-App Payments: Their Privacy Policy can be viewed at https://www.google.com/policies/privacy/

Updates To This Policy

We reserve the right to modify this Policy from time to time. If we make any changes to this Policy, we will change the “Last Revision Date” below and will post the updated Policy on this page. If you object to any changes, please deactivate your account (if any) and stop using the Service. Continuing to use our Service after we publish changes to this Policy constitutes your consent to the changes.


Contact

The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a regulation by which the European Parliament, the Council of the European Union and the European Commission intend to strengthen and unify data protection for all individuals within the European Union(EU). It also addresses the export of personal data outside the EU.

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What is GDPR?

The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a regulation by which the European Parliament, the Council of the European Union and the European Commission intend to strengthen and unify data protection for all individuals within the European Union(EU). It also addresses the export of personal data outside the EU.

The GDPR aims primarily to give control back to citizens and residents over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU. When the GDPR takes effect, it will replace the data protection directive (officially Directive 95/46/EC) of 1995. The regulation was adopted on 27 April 2016. It becomes enforceable from 25 May 2018 after a two-year transition period and, unlike a directive, it does not require national governments to pass any enabling legislation, and is thus directly binding and applicable.


What is personally identifiable information (PII)?

In GDPR terms, ‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Personal data is any piece of personal information that can be used to identify an individual and includes, but is not limited to, the following:

Full name, Home address, Email address, Social security number, Passport number, Driver’s license number, Credit card numbers, Date of birth, Telephone number, Log in details

Linkable information, on the other hand, is information that on its own may not be able to identify a person, but when combined with another piece of information could identify, trace, or locate a person. Here are some examples of linkable information: First or last name (if common), Country, state, city, postcode, Gender, Race, Non-specific age (e.g., 30-40 instead of 30), Job position and workplace.


How does Appfast.io collect and treat PII?

We use industry standard practices for handling customer data. A limited number of Appfast.io employees have access to customer PII data via access controlled mechanisms. Technical operations employees have access to the raw service data storage. This access requires authentication via public key or two factor authentication. All other employees are prohibited from accessing customer data.

Appfast.io collects and stores other PII as part of its marketing programs.


How does the Appfast.io product react to collecting PII?

Recognizing the need for privacy, we provide a series of capabilities to allow customers to control their data collection. However, it is the responsibility of our customers to ensure that they are using our product in compliance with the prevailing laws.


Why doesn’t Appfast.io automatically detect and remove PII?

Some customers may wish to use Appfast.io to collect PII that they are duly authorized to do so. For instance, an HR team in a company may wish to build a mobile app to manage their employees, so they have to extract employee names and email addresses from an intranet website.


Data Retention

For Service users, we will retain your personally identifying information (PII) for as long as your account is active or as needed to provide you access and use rights with respect to the Service. In addition, we may retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.


Gathering of Personally Identifiable Information (PII)

Certain visitors to the Website and Service choose to interact with Appfast.io in ways that require Appfast.io to gather personally identifiable information (PII). The amount and type of information that Appfast.io gathers depends on the nature of the interaction. For example, when signing up for a trial of the Service, we may ask a user to provide the user’s name and the name of the user’s company, as well as an email address and telephone number where we may contact the user and/or another representative of the user’s company. Each user is also expected to provide a username and password that, along with other information, we use to create and administer accounts. In each case, Appfast.io collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Appfast.io.

Appfast.io does not disclose PII other than as described in the Appfast.io Privacy Policy. In addition, visitors can always refuse to supply personally identifying information, with the caveat that it may prevent them from engaging in certain activities.


Disclosure

If you believe you’ve discovered a bug in Appfast.io’s security, please get in touch at [email protected] and we will get back to you within 24 hours, and usually earlier. We request that you not publicly disclose the issue until we have had a chance to address it.